FAQs

For your convenience, our most commonly asked customer questions are answered right here.

Not finding what you want? Reach out directly via email, contact@electrolock.net.

Q: How long has Electrolock been in business?

A: Randy Ortiz founded Suffern Locksmith and Alarm in 1992. In 1995 Paul Costakis was excited to join him to help bring it to the next level. In 1997 we became what is known today as Electrolock Inc.. With both Randy and Paul at the helm, Electrolock became a well respected and sought after security integrator.

Q: Do you install both home and business systems?

A: Yes, we are a full service installation, service and monitoring company offering systems for all types of structures.

Q: Do you provide radio as a communication path?

A: Yes, we provide a multitude of options for radio transmission as a primary and/or secondary path of communication. This allows commercial fire systems, as well as commercial and residential intrusion systems to remove the phone line from their monthly budget